Working in new disability markets: A survey of Australia’s disability workforce

This report provides information about the workforce delivering disability services and supports in the context of the National Disability Insurance Scheme (NDIS) in early 2020. The information comes from a national survey of disability workers which was co-designed by the UNSW research team and the unions representing disability workers, the Health Services Union, Australian Services Union and United Workers Union. The survey was designed to capture information from disability workers about the nature of the work they do and how it is changing; their experiences of working to support people with disability; and their perceptions of the NDIS. The results provide comprehensive, contemporary evidence that values workers’ views and experiences, and which can inform approaches to disability service provision in Australia, and the operation and regulation of the NDIS.

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Funded by Australian Government Department of Social Services. For more information visit DSS.GOV.AU