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List of current opportunities at Spinal Cord Injuries Australia.

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PEER GROUP FACILITATOR – LISMORE

  • Contract until February 2021 – 9hrs per month
  • Person with physical disability
  • Based in Lismore
  • About the opportunity
    Spinal Cord Injuries Australia (SCIA) in partnership with Physical Disability Council of NSW (PDCN) are creating a Lismore based peer group for people living in or around the location with physical disability.

    The group will be about connecting people with physical disability, work together on a range of topics to build independence and capacity and where relevant, invite guest speakers on topics of interest. An administrative assistant can also be provided to help with the preparation of meetings and other support as required. The facilitator is provided with phone, email and video-conferencing support from the Education and ILC Project Manager at PDCN.

    This is a paid role and the total hours of work per month is 9 hours which allows for set up, pack up, preparation for the group, the 2-hour group meeting each month and the attendance of a monthly online meeting with other peer group facilitators.

    This position is contracted to February 2023.

    Duties and responsibilities:

  • Facilitate two-hour monthly peer support group meetings, build group conversation, rapport and support individual group member capacity building and achievements
  • Provide relevant and timely information, resources and tools to support group members
  • Successfully recognise, capture and record individual and group growth and achievements
  • Undertake regular reporting and evaluation, to meet both internal PDCN and external funder requirements.
  • Participate in monthly peer facilitator leadership meeting, and as requested catch ups with Education Manager
  • Participate in appropriate yearly (or more frequent) peer project training opportunities
  • Support and demonstrate SCIA and PDCN’s values and purpose
  • Comply with all relevant SCIA and PDCN Polices, Procedures and Code of Conduct at all times
  • Undertake a Police Check and Working with Children Check prior to commencement and as legally required thereafter.
  • Essential criteria
    Experience in interacting with people with disability

  • Experience of person-centred approaches and inclusion
  • Experience in facilitating a group
  • Ability to work autonomously and as part of a team
  • Computer literacy (Microsoft Office and capacity to use cloud-based software).
  • For more information or to apply send:
    A) A cover letter, and
    B) Your CV to Rob Wynn via email to apply for the role.

    COMMUNITY SERVICE COORDINATORS

    About the opportunity
    Spinal Cord Injuries Australia (SCIA) are looking for passionate individuals to join our team in:

  • New South Wales – Sydney CBD, Inner West, Eastern Suburbs
  • New South Wales – Illawarra, Wollongong
  • Victoria – Melbourne CBD, Inner Suburbs
  • Australian Capital Territory – Canberra, Flynn
  • SCIA is a member-based national for-purpose organisation and a registered National Disability Insurance Scheme (NDIS) Service Provider. The Community Service Coordinator will positively engage with our customers and assist clients through NDIS funded services Support Coordination and Plan Management.

    Read more about the roles:

  • Part Time – Sydney CBD, Inner West & Eastern Suburbs
  • Part Time – Wollongong, Illawarra
  • Full Time – Wollongong, Illawarra
  • Part Time – Melbourne CBD & Inner Suburbs
  • Full Time – Melbourne CBD & Inner Suburbs
  • Full Time – ACT
  • CUSTOMER SERVICE REPRESENTATIVE
    Work from home with potential to be office based – New South Wales

    About the opportunity
    The Customer Service Representative role will be in a newly established team and offers the opportunity to work from home. The booking service operates 24/7 and therefore flexible shifts can be offered to enable people to work around existing commitments. You will be provided with comprehensive training and the necessary office/assistive equipment and technology to enable you to effectively perform the role. We can also look at options to provide carer support to enable you to perform the position in the home where needed.

    Key duties include:

  • Manage bookings for wheelchair accessible taxis via phone and digital channels
  • Be a key point of contact for customers and the accessible taxi drivers
  • Manage issues and customer feedback
  • Ensure information is inputted and managed appropriately in the specialised booking system
  • To be suitable for this position you will have the following skills and attributes:

  • Have experience dealing with a variety of customers either face-to-face or on the phone
  • Have basic IT skills and the ability to learn and operate an online, computer-based booking system
  • Have the ability to work under pressure and at times in a fast paced environment
  • Strong attention to detail
  • Excellent communication skills
  • People who have first-hand experience of living with a disability or a family member living with a disability are strongly encouraged to apply
  • As a SCIA employee you will be entitled to a number of benefits including access to PBI Fringe Benefits packaging and access to our health and well-being package.

    The position is a maximum term 2-year contract working full-time 37.5hrs per week.

    How to Apply
    Applications will be accepted on a rolling basis for this role.
    Please email:
    A) A cover letter, and
    B) Your CV to Phat Ngo via email to apply for the role.

    If you would like to have a confidential discussion about the role, please contact Phat Ngo on email or call 02 7202 0938.

    Successful candidates are required to complete pre-employment screening including a criminal background check.

    As part of our commitment to creating a flexible, diverse and inclusive workplace, this role is open to experienced candidates seeking workplace flexibility. We invite candidates of all ages, people with a disability and Indigenous Australians to apply.