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Join the team and make a difference

Work for SCIA

Make a difference

Current Vacancies

List of current opportunities at Spinal Cord Injuries Australia.

Our national exercise and therapy service, NeuroMoves, often has employment opportunities. Please click here for further info.

Our Disability Employment Service engages with employers from a variety of sectors who want to explore new employment opportunities for people with disability. If you would like to view those roles please click here.

EMPLOYMENT GUIDE
12-month contract, part-time 15-30 hours/week, flexible work arrangements

About the opportunity
We are looking for an experienced employment services expert to join our Employment program team in Sydney. The Employment Guide will deliver an industry-first innovative online program of employability skills modules designed specifically to help people living with physical disability find work in the open job market. This unique program aims to positively transform employment opportunities for people living with disability and the role of the Employment Guide is central to its success.

Our Employment Services place candidates into meaningful work with Employer Partners or into our own Social Enterprise; the role of the Employment Guide is essential in helping our participants build the skills and confidence to move forward on their journey towards meaningful work.

Key accountabilities

  • Case management of multiple job seekers
  • Conduct regular assessments and reports to track participant progress
  • Identify participant needs through formal assessment and regular reviews
  • Develop and monitor participant Employment Pathway Plan
  • Refer participants to appropriate support services
  • Individual and group delivery of online employability skills modules
  • Develop and strengthen the capacity of participants to engage in paid employment
  • Mentor participants to pursue further education and career opportunities
  • Actively engage with employers to create employment opportunities for participants

    • To excel in this role you will have the following experience and capabilities:

  • Lived experience of physical disability
  • Strong understanding of the challenges faced by people living with disability looking for work
  • Demonstrated experience of engaging and supporting individuals towards paid employment
  • Demonstrated experience in mentoring and/or coaching individuals to achieve employment goals
  • Exceptional knowledge of the job search process across multiple sectors and the tools required to successfully secure a job
  • Outstanding interpersonal skills, strong empathy for people living with disability, and demonstrable skills in motivating individuals to address significant barriers to achieve positive change.

    • SCIA is offering this role on 12-month fixed term contract basis. The position is part-time working 15 – 30 hours per week. Hours per week, opportunity to extend the contract and flexible work arrangements will be discussed at interview.

    How to Apply
    Applications will be accepted on a rolling basis for this role.
    Please email:
    A) A cover letter, and
    B) Your CV to Phat Ngo via email to apply for the role.

    If you would like to have a confidential discussion about the role, please contact Phat Ngo on email or call 02 7202 0938.

    Applications will close on Friday 3 September, 2021. Interviews will be conducted as applications are received.

    CUSTOMER SERVICE REPRESENTATIVE
    Work from home with potential to be office based – New South Wales

    About the opportunity
    The Customer Service Representative role will be in a newly established team and offers the opportunity to work from home. The booking service operates 24/7 and therefore flexible shifts can be offered to enable people to work around existing commitments. You will be provided with comprehensive training and the necessary office/assistive equipment and technology to enable you to effectively perform the role. We can also look at options to provide carer support to enable you to perform the position in the home where needed.

    Key duties include:

  • Manage bookings for wheelchair accessible taxis via phone and digital channels
  • Be a key point of contact for customers and the accessible taxi drivers
  • Manage issues and customer feedback
  • Ensure information is inputted and managed appropriately in the specialised booking system

    • To be suitable for this position you will have the following skills and attributes:

  • Have experience dealing with a variety of customers either face-to-face or on the phone
  • Have basic IT skills and the ability to learn and operate an online, computer-based booking system
  • Have the ability to work under pressure and at times in a fast paced environment
  • Strong attention to detail
  • Excellent communication skills
  • People who have first-hand experience of living with a disability or a family member living with a disability are strongly encouraged to apply

    • As a SCIA employee you will be entitled to a number of benefits including access to PBI Fringe Benefits packaging and access to our health and well-being package.

    The position is a maximum term 2-year contract working full-time 37.5hrs per week.

    How to Apply
    Applications will be accepted on a rolling basis for this role.
    Please email:
    A) A cover letter, and
    B) Your CV to Phat Ngo via email to apply for the role.

    If you would like to have a confidential discussion about the role, please contact Phat Ngo on email or call 02 7202 0938.

    Successful candidates are required to complete pre-employment screening including a criminal background check.

    As part of our commitment to creating a flexible, diverse and inclusive workplace, this role is open to experienced candidates seeking workplace flexibility. We invite candidates of all ages, people with a disability and Indigenous Australians to apply.


    COMMUNITY SERVICE COORDINATORS
    Full Time – Sydney CBD, Inner West, Eastern Suburbs / Illawarra, Wollongong / Lismore, Far North Coast / Perth CBD, Inner & Western Suburbs

    About the opportunity
    Spinal Cord Injuries Australia (SCIA) are looking for passionate individuals to join our team in:

  • New South Wales – Sydney CBD, Inner West, Eastern Suburbs
  • New South Wales – Illawarra, Wollongong
  • New South Wales – Lismore, Far North Coast
  • Western Australia – Perth CBD, Inner and Western Suburbs

    • SCIA is a member-based national for-purpose organisation and a registered National Disability Insurance Scheme (NDIS) Service Provider. The Community Service Coordinator will positively engage with our customers and assist them to actively identify, plan and access various supports and services available to them

    Read more about the roles:

  • Full time – Sydney CBD, Inner West & Eastern Suburbs
  • Full time – Wollongong, Illawarra
  • Full time – Lismore, Far North Coast
  • Full time – Perth CBD, Inner and Western Suburbs