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Illawarra Region – Full Time or Part Time

Community Services Coordinator – North Wollongong, NSW

  • Work for a leading national non-profit organisation
  • Belong to a team working to break down barriers for those with a disability
  • Full-time or Part-time (37.5– 30 hrs p/w)
  • Spinal Cord Injuries Australia (SCIA) is a member-based national for purpose organisation promoting independence for people with a spinal cord injury and other physical disabilities. We provide NDIS and other services to support and assist them to get ‘back on track’ and achieve their goals. Working together with our customers, our aim is to eliminate the barriers that restrict social inclusion for people with a spinal cord injury and other physical disability, developing a society which is accessible in every way.

    We are looking for a passionate individual to join our team in the Illawarra as a Community Services Coordinator. The Community Services Coordinator will positively engage with our customers and assist them to actively identify, plan and access various supports and services available to them. Based at our Wollongong office, the region covers the Illawarra, South Coast and Southern Highlands. Communication with clients is mostly via the telephone, travelling to client sites on occasion when essential.

    You will:

  • Provide case management to identified customers
  • Provide direct support coordination and plan management/financial intermediary services for our NDIS customers
  • Attend NDIS planning meetings and liaise with NDIS planners as required
  • Create and complete goal setting and outcome based plans for customers
  • Collaborate with customers, families, providers, medical practitioners and other stakeholders.
  • You are an advocate for people living with disability with the following experience and capabilities:

  • Highly conversant with the application of the NDIS scheme and NDIS participant plans
  • Strong analytical, problem solving and conceptual skills
  • Good financial acumen including the ability to review and explain financial statements
  • Proven ability to work positively with people to reach their individual goals
  • Excellent documentation skills in particular case records and incident planning and reporting
  • Have a person centred and outcome focused approach
  • Be a good self-manager
  • The ability to meet KPI’s in relation to billable hours
  • Industry relevant formal qualifications or training
  • Case management / case worker experience
  • Unrestricted NSW driver’s licence.
  • SCIA offers a flexible, supportive and friendly work environment and an attractive remuneration package including PBI salary packaging options

    The position may be worked either full-time (37.5 hrs p/w) or part-time role (30 hrs per week) may be considered.

    This role can be worked remotely from the office during the COVID-19 period in respect of social distancing requirements and will be reviewed at an appropriate time.

    If you are interested in this rewarding and challenging opportunity please email a covering letter explaining your interest in this role and our organisation, and your CV to: jobs@scia.org.au. You may contact Judith on 1800 819 775 for more information.

    Successful candidates are required to complete pre-employment screening including a criminal background check.

    We encourage people with a disability to apply for roles and talk to us about opportunities with SCIA.

    Applications will close on Tuesday 2nd June 2020.

    Northern Rivers – Full Time or Part Time

    Community Services Coordinator – Alstonville, NSW

    We are looking for a passionate individual to join our team in the Northern Rivers district of NSW as a Community Services Coordinator. The Community Services Coordinator will positively engage with our customers and assist them to actively identify, plan and access various supports and services available to them. Based at our Alstonville office, communication with clients is mostly via the telephone, travelling to client sites on occasion when essential.

    You will:

  • Provide case management to identified customers
  • Provide direct support coordination and plan management/financial intermediary services for our NDIS customers
  • Attend NDIS planning meetings and liaise with NDIS planners as required
  • Create and complete goal setting and outcome based plans for customers
  • Collaborate with customers, families, providers, medical practitioners and other stakeholders.
  • You are an advocate for people living with disability with the following experience and capabilities:

  • Highly conversant with the application of the NDIS scheme and NDIS participant plans
  • Strong analytical, problem solving and conceptual skills
  • Good financial acumen including the ability to review and explain financial statements
  • Proven ability to work positively with people to reach their individual goals
  • Excellent documentation skills in particular case records and incident planning and reporting
  • Have a person centred and outcome focused approach
  • Be a good self-manager
  • The ability to meet KPI’s in relation to billable hours
  • Industry relevant formal qualifications or training
  • Case management / case worker experience
  • Unrestricted NSW driver’s licence.
  • SCIA offers a flexible, supportive and friendly work environment and an attractive remuneration package including PBI salary packaging options

    The position may be worked either full-time (37.5 hrs p/w) or part-time role (30 hrs per week) may be considered.

    This role can be worked remotely from the office during the COVID-19 period in respect of social distancing requirements and will be reviewed at an appropriate time.

    If you are interested in this rewarding and challenging opportunity please email a covering letter explaining your interest in this role and our organisation, and your CV to: jobs@scia.org.au. You may contact Judith on 1800 819 775 for more information.

    Successful candidates are required to complete pre-employment screening including a criminal background check.

    We encourage people with a disability to apply for roles and talk to us about opportunities with SCIA.

    Applications will close on Friday 19th June 2020.

    Sydney – Full Time or Part Time

    Plan Management Administrator – Little Bay or Belmore, NSW

  • Work for a leading national non-profit organisation
  • Belong to a team working to break down barriers for those with a disability
  • Full-time or Part-time (37.5– 30 hrs p/w)
  • We are looking for a passionate individual to join our team in the Northern Rivers district of NSW as a Community Services Coordinator. The Community Services Coordinator will positively engage with our customers and assist them to actively identify, plan and access various supports and services available to them. Based at our Alstonville office, communication with clients is mostly via the telephone, travelling to client sites on occasion when essential.

    You will:

  • Process and reconcile NDIS financial intermediary customer accounts in line with the customers NDIS service agreement
  • Complete administrative functions within the NDIS portal in line with financial intermediary services
  • Draft customer service agreements in line with customers NDIS plans
  • Liaise with the external service providers regarding invoices and resolving issues as required
  • Maintain customer files in internal CRM system (Salesforce) and ensure all supporting documents are attached
  • Compile reports on customer hours/intake via internal CRM systems
  • ADHOC administration tasks
  • Skills required include:

  • Previous experience in an administration role
  • Good interpersonal and communication skills, highly service oriented
  • Experience with accounting systems and processes is beneficial
  • Strong MS Office skills with intermediate Excel skills
  • Exceptional administration skills with strong attention to detail
  • Good time management skills with the ability to organise and prioritise effectively
  • Ability to develop and maintain collaborative relationships at all levels of an organisation
  • Commitment to improving the circumstances of marginalised and disadvantaged people

  • SCIA offers a flexible, supportive and friendly work environment and an attractive remuneration package including PBI salary packaging options

    The position may be worked either full-time (37.5 hrs p/w) or part-time role (30 hrs per week) may be considered.

    This role can be worked remotely from the office during the COVID-19 period in respect of social distancing requirements and will be reviewed at an appropriate time.

    If you are interested in this rewarding and challenging opportunity please email a covering letter explaining your interest in this role and our organisation, and your CV to: jobs@scia.org.au. You may contact Judith on 1800 819 775 for more information.

    Successful candidates are required to complete pre-employment screening including a criminal background check.

    We encourage people with a disability to apply for roles and talk to us about opportunities with SCIA.

    Applications will close on Friday 19th June 2020.