Inclusion Training

Training Tailored to Your Industry.

Inclusion Training

Inclusion Training for Accommodation Providers

We offer the training grounded in our lived experience tailored to your industry. The Inclusion Training for Accommodation Providers is a collaboration between SCIA and accommodation experts, The Accessible Group (Accessible Accommodation).

The training?

In the training we share with you some eye-opening facts to highlight why having accessible accommodation is good for business.

Here are a few:

  • There are 1.3 billion people with a disability in the world.
  • NDIS often funds up to 28 days accommodation.
  • Retirees will love it too.

Having accessible rooms will:

  • Increase the chances of an awesome experience, and therefore a fantastic review.
  • Increase room bookings because guests with disabilities book non-accessible rooms as well (38% book for Carers and Support Workers) and the average duration of stay is 4.3 nights. Compared to Tourism Industry average of 2.2 nights. *

*Source Accessible Accommodation website booking data 2022

Two modules of the Inclusion Training

Two modules of the Inclusion Training

For Decision Makers

  • Decision Maker $400

The training takes 2-3 hours and can be completed over 6 months. 

Specifically designed for Decision Makers to help get the most out of what you have now and create plans to improve accessibility over time.  In this course you will learn:

  • Why making your accommodation accessible makes good business sense.
  • About disability
  • Simple practical steps that and can be implemented in stages.
  • Opportunities can be implemented immediately for little or no cost.
  • What to plan for to make an impact.
  • How to offer an inclusive welcome.


Two modules of the Inclusion Training

For Team Members

  • Team Member $250

The training takes 1.5-2 hours and can be completed over 6 months.

Tailored for team members who work in client facing or client support roles. Team members will learn:

  • About disability
  • How to make your space as accessible as it can be
  • Simple steps to maintaining accessibility
  • Inclusive language and business processes


All participants receive a course completion certificate.

Inclusion Training Booking Form

To book your course/s please complete the below order form. We will send you an invoice within 48 hours. Once paid, your participants will be allocated your courses.

Use this form for orders of up to 20 licenses. For orders of 20 or more we offer a 10% discount. If you are ordering 20 licenses or more, please email: to receive your discount.

For further information please contact the Inclusion Services team on 02 7202 0927


For help or enquiries, please contact

email icon

Get in touch
with us online

phone icon

Call us at
1800 819 775