NDIS Support Coordination

NDIS Support Coordination

Let us support you

NDIS Support Coordination

Navigating the National Disability Insurance Scheme (NDIS) can be a confusing and frustrating process.

Our Support Coordinators use a person-centred approach to support our clients. We believe that our clients are the experts in their situation and work alongside them to find solutions.

We understand that each person’s situation is different and we provide our clients with an individual and holistic service. We are registered Australia-wide in all states and territories so you can access our NDIS Support Coordination from anywhere.

Our Support Coordinators can:

  • Guide you through the processes of NDIS, including NDIS plan reviews
  • Step-by-step discussions about your goals and assist you to achieve them
  • Educate you on how to use the funding in your NDIS plan
  • Connect you with the service providers you require
  • Our difference from other Support Coordination providers

  • We work with staff who have lived experience of physical and neurological disability
  • No support coordination funding in your plan? We can still assist you.
  • We have staff located in regional areas who understand the complexity of seeking supports in these areas
  • A large and diverse Support Coordination team that includes people with disabilities
  • If you would like to know more about our service and be contacted by one of our Support Coordination team, please fill out our NDIS Support Coordination Service Expression of Interest form.

    Meet our

    Support Coordination Team

    Olivia Colacicco Community Services Manager

    Olivia Colacicco

    Community Services Manager

    Louise Hilton Senior Support Coordinator

    Louise Hilton

    Senior Support Coordinator

    Mel Gorman Senior Support Coordinator

    Mel Gorman

    Senior Support Coordinator

    Ady Bin Nawawi Support Coordinator

    Ady Bin Nawawi

    Support Coordinator

    Callum Houghton-Smith Support Coordinator

    Callum Houghton-Smith

    Support Coordinator

    Haylee Bonaretti Support Coordinator

    Haylee Bonaretti

    Support Coordinator

    Brendan Wissmann Support Coordinator

    Brendan Wissmann

    Support Coordinator

    Laura Burling Support Coordinator

    Laura Burling

    Support Coordinator

    Lisa Donaldson Support Coordinator

    Lisa Donaldson

    Support Coordinator

    Nicole Matthias Support Coordinator

    Nicole Matthias

    Support Coordinator

    Steve Weller Support Coordinator

    Steve Weller

    Support Coordinator

    Peter Webb Support Coordinator

    Peter Webb

    Support Coordinator

    Carly Robertson Support Coordinator

    Carly Robertson

    Support Coordinator

    Trix Esposo Support Coordinator

    Trix Esposo

    Support Coordinator

    Sofia Tsagkari Support Coordinator

    Sofia Tsagkari

    Support Coordinator

    Ruel Apolinario Support Coordinator

    Ruel Apolinario

    Support Coordinator

    Frequently Asked Questions

    What is Support Coordination?

    Support Coordination is a service that assists you to understand and implement your NDIS plan, while working towards your individual goals.

    Support Coordination helps you make the best use of supports in your plan and assist in points of crisis and navigating NDIS process. Support Coordination is a Capacity Building (CB) support, which helps you to understand and use your NDIS plan, as well as connecting you to providers, community, mainstream and other government services.

    How do I pay for Support Coordination?

    Support Coordination is included as a fixed amount in your NDIS CB budget. If you do not have Support Coordination as part of your NDIS plan please email us at info@scia.org.au.

    What if I don’t have Support Coordination funding in my plan?

    SCIA may be able to assist you with funding from other categories of your plan, including CB Daily Activity and Core. Please get in touch to discuss.

    What is the difference between a Support Coordinator and a Plan Manager?

    The role of a Support Coordinator and Plan Manager, is often confused. Although both are NDIS experts, they serve different functions.

    A Support Coordinator works closely with the participant to understand their NDIS plan, connect them to services and achieve their individual goals. They will also assist in points of crisis and navigate through NDIS process.

    A Plan Manager acts as a financial intermediary between your support providers and the NDIS. They will organise claiming of NDIS funds from the plan and payment to service providers. They will also assist by keeping participants up to date with their budgets and spend.

    How do you change to SCIA’s Support Coordination service?

    If would like to sign up with SCIA’s Support Coordination service, and you are currently with another service provider, we recommend you put the cancellation of your service in writing and honour the cancellation period as stated in your service agreement.

    Contact us at info@scia.org.au or call 1800 819 775.

    I don’t have a spinal cord injury, can you assist me?

    Our Support Coordination team assist people of all physical and neurological disabilities and conditions, including but not limited to:

  • Spinal cord injury
  • Motor neurone disease
  • Cerebral palsy
  • Spinal stroke
  • Spina bifida
  • Acquired brain injury
  • Short stature
  • Additionally, we can assist people with an intellectual disability and mental health concerns on a case-by-case basis. Please get in touch with us so we can assess your case to ensure our staff have the expertise to assist.

    CONTACT US

    For help or enquiries, please contact

    email icon

    Get in touch
    with us online

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    Call us at
    1800 819 775