Online Inclusion Training
Self-paced e-learning programs for the whole team. We share eye-opening facts to highlight why being accessible is good for business.
Description
Spinal Cord Injuries Australia (SCIA) and Accessible Accommodation have come together to create a training course to help accommodation providers feel confident welcoming guests with accessibility needs. The training is informed by real-life experience, designed through conversations with our community and focused on what you can do now, for little or no cost. We provide a step-by-step guide, share stories, videos and examples of what’s needed to welcome people with accessibility needs.
In a world first, we are sharing reviews of actual first-hand experiences. Our training compliments regulations to help you understand what every day people are looking for when travelling. Providing you with the knowledge of what to do to welcome people with accessibility needs now and in the future. Many of our recommendations are free and can be implemented immediately!
Why should accessibility be a priority for you:
In the training we share with you some eye-opening facts to highlight why having accessible accommodation is good for business.
- Accessible travel is the fastest growing travel sector in the country.
- People with a disability account for 17% of the total tourism revenue in Australia – that’s worth $3.3 billion.
- 91% of our community stated that accommodation and accessible travel is a priority.
- The NDIS can fund up to 28 days of accommodation.
- 30% book additional on-accessible rooms for carers and support workers.
- Retirees make up ¼ of the Australian population and seek out accessible features.
Accessibility is a staged process and small steps make a big difference. Upon successfully receiving your completion certificate you will be:
- Confident offering an accessible space and an inclusive welcome.
- Comfortable welcoming guests with accessibility needs.
Training Modules
Decision makers
Understand the business case for now and in the future.
Decision makers will learn:
- Why being inclusive is good for business
- About disability
- How to offer an accessible space
- Room by room advice and guidance
- Small changes for big impact
- How to offer an inclusive welcome
- What to plan for in the future
- How to maximise your accessibility now
The training takes up to 3 hours and can be completed over 6 months.
Team Members
Boost confidence and ensure a high standard of service delivery.
You will learn:
- What does it mean to be inclusive?
- About disability
- How to offer an accessible space
- Room by room advice and guidance
- Basic tips for impact
- How to offer an inclusive welcome
- How to welcome people right now
The training takes up to 2 hours and can be completed over 6 months.
Reviews
“I’ve recently completed the training and would urge other accommodation providers to complete it. We can all benefit from improving our accessibility offerings and to fully understand what is truly needed to ensure comfort for people with accessibility needs.”
Eugene Human
General Manager at Crowne Plaza Sydney Darling Harbour
“I’ve recently completed the training and would urge other accommodation providers to complete it. We can all benefit from improving our accessibility offerings and to fully understand what is truly needed to ensure comfort for people with accessibility needs.”
Eugene Human
General Manager at Crowne Plaza Sydney Darling Harbour
This program is brought to you by:
Accessible Accommodation is a pioneering company dedicated to revolutionizing the hospitality industry by promoting inclusivity and accessibility for travellers of all abilities. With a strong commitment to breaking down barriers, Accessible Accommodation collaborates with accommodation providers, offering comprehensive training programs designed to empower them to welcome guests with accessibility needs confidently. Backed by real-life experiences and community insights, Accessible Accommodation’s initiatives go beyond compliance, enabling businesses to enhance guest experiences, boost their bottom line, and tap into the rapidly growing accessible travel market.
All participants will receive course completion certificate
Case Studies
