Accessible toilets

Accessible Toilets and MLAK

Let us help you

Looking for an accessible toilet?

Plan ahead and be prepared

If you need an accessible toilet you will always find them at shopping centres, public buildings and the like but if you are planning to venture further afield into unknown territory you might like to know where the accessible toilets are in advance so that you can relax and enjoy your time and not have to worry about finding a toilet when you have to go! To help you plan, the National Public Toilet Map shows the location of more than 19,000 public and private public toilet facilities across Australia. Useful information is provided about each toilet, such as whether they are accessible, the location, opening hours, availability of adult change tables and hoists and other accessibility features. The toilet map also welcomes contributions so if you come across an accessible toilet that isn’t on the map you can help add it by clicking on “Suggest a toilet” and filling in as much information as you can about the facility.

To find an accessible toilet

Go to the National Public Toilet Map enter a location, address or postcode into the search, select the Accessible icon and the results will show if an accessible toilet is available.

Some toilets are locked with a universal key – ensuring 24 hour access

What is the Master Locksmiths Access Key System (MLAK)?

Some accessible toilets are fitted with an MLAK key. The MLAK is a master key that fits into specially designed locks allowing 24 hour access to MLAK fitted accessible public toilets nationwide. You can purchase a key that opens all accessible toilets displaying the MLAK symbol. The key can be purchased directly from a Master Locksmith in your local area or you can complete the order form available from the Master Locksmiths website. To find your local locksmith use the Find a Master Locksmith on the Master Locksmiths website or call the Master Locksmiths on 03 9338 8822.

Looking for a toilet with an adult change table and hoist?

Adult change and hoist facilities

There are some accessible toilets in the community fitted with an adult change table and hoist and as a result of changes to the National Construction Code that came into effect on 1 May 2019 it will be a requirement for separate accessible adult change facilities (AACF) to be constructed in new or developed public buildings including shopping centres, airports, theatres, galleries, aquatic facilities and other public assembly buildings with occupancies over a certain size.

SCIA reckons this is great news for people who require these facilities. You can search for existing facilities with these features now on the National Public Toilet Map (select the C symbol icon to find).

For further information

For further information about a wide range of topics, visit the SCIA Resource Library