Our Individual Advocacy team, located in New England and the Northern Rivers regions in New South Wales shares a story of an appeal that took three years to finalise.
Our Advocate Julia, explains that the mother of an applicant (referred to VXVL) approached our service for advocacy support in February 2021 on behalf of her daughter’s NDIS Appeal. Her daughter suffered from severe seizures, autism and cognitive disability.
She required 24/7 support and care at a ratio of one-to-one and increased speech therapy, occupational therapy and social and community participation. She also requested home modifications so she could remain living in the family home with her mum.
The hearing was held over three full days and it took 12 months for the decision to be finalised.
We’re happy to report that in 2024 she was granted:
- 24/7 care at one-to-one ratio support with an active overnight support
- 20 hrs per week at two-to-one care to access activities and the community
- Increased therapy in all areas and the home modifications have also been approved.
This appeal took three years to finalise and is published as a precedent case on Australasian Legal Information Institute (AustLII) and the Administrative Appeals Tribunal (AAT) website. This will change future decisions of NDIS Appeals at the AAT in a positive way for many participants of the NDIS.
Read about the decision on the Administrative Appeals Tribunal of Australia.
