We’d love to know when we have done something well, exceeded your expectations and had a positive impact. Our team are committed to excellent customer service and we know we can only improve by asking our community to continually let us know how we are doing.

We recognise the rights of our clients and members and encourage you to share with us what you think we can do differently and let us know when you are unhappy. At SCIA, we recognise the importance of  complaints as an opportunity for the organisation to continuously improve. If you would like to provide feedback to SCIA, please visit our Complaints page: