Spinal Cord Injuries Australia offices will be closed from 12:00pm Tuesday 24 December, Wednesday 25 December, Thursday 26 December as well as Wednesday 1 January.
Other than these dates, during the festive season skeleton staff will be on standby for people needing urgent assistance with their NDIS Support Coordination and Plan Management. NDIS Plan Managed invoices will occur uninterrupted during this time.
Should you have any urgent requests for assistance you can contact our Customer Connect team and you will be directed to an available coordinator.
The NDIS National Contact Centre (NCC) can be contacted from 8am to 8pm (local time) throughout the holidays on 1800 800 110. NCC staff will respond to questions where possible and refer your query on if required. The NCC will also operate on the main public holidays (Christmas Day, Boxing Day and New Year’s Day), in order to assist participants where required.
Our NeuroMoves exercise service will also be closed during this time. Please check your local NeuroMoves site or check with your local NeuroMoves Team Leader before our holiday break for site information.
If you need any further information or assistance please contact us in 1800 819 775 or email firstname.lastname@example.org.
We wish everyone a Merry Christmas and a Happy New Year and look forward to what 2020 brings.