Our Management Team
Passionate about making a difference
We rely on the diverse range of skills, experience and expertise of our people to meet the needs of the spinal cord injury (SCI) community. Our Senior Management team, led by Chief Executive Officer, Dianne Lucas, brings a wealth of experience to meet our vision of a society without barriers for people with SCI.
Chief Executive Officer
Dianne joined SCIA in August 2018 as the Chief Executive Officer.
Dianne has experience as both the Deputy CEO and Acting CEO at St Vincent De Paul Society NSW, where she led a number of disability services such as the Local Area Coordination Program, which supports participants to achieve their goals under the NDIS. She was also the executive lead for the Ability Links program and an Australian Disability Enterprise which are both programs designed to support people with disability. In addition to her experience in the disability sector, Dianne has also lead homelessness, health and drug and alcohol and community development services and programs. Before this Dianne worked in leadership positions within both local and state government.
Dianne has also managed a number of organisational functions including organisational performance and development, information and communications technology, governance, fundraising and communications as well as human resources.
Dianne holds a number of business qualifications including a Master’s in Business Administration and is a Graduate of the Australian Institute of Company Directors.
Through her previous experience, Dianne demonstrates a strong commitment to actively advocating, supporting and removing barriers in society for all people including people with disability.
Head of Shared Services
I am a passionate customer experience advocate with more than 25 years’ experience across a range of sectors from finance, telecommunications and not for profit.
I help organisations transform and realise financial and customer benefit by bringing to life the voice of the customer. I believe that you don’t need to compromise on delivering great experiences at a cost. I have an extensive work history that all have the customer at the heart such as Customer Experience Strategy, Service Design, User Experience, Contact Centre Management, Continuous Improvement, Knowledge Management and Social Media & Community.
I joined SCIA in May 2016 in the capacity of Customer Connect Manager and was charged with a mission to deliver on the SCIA mantra of “I can help you with that”. I’m fortunate to lead a team of experienced, caring individuals whose sole focus is to make a positive impact on our members and clients life each and every day. We love what we do!
On weekends my life revolves around my 7 year old and puppy German Shepherd – play dates, parks and lots of patience!
Community Services Manager
I started my professional career in the community services area, predominately working with community nurses. It was then that I got a glimpse into the complexities that surround service delivery within the community, in particular for people with spinal cord injury. Most recently in my career I worked as a care coordinator within an Australian Disability Enterprise. It wasn’t long before I was promoted to Operations Manager internally due to the knowledge and experience I gained working in a community setting.
I am fortunate enough over the last 12 months to have been involved in the National Disability Insurance Scheme (NDIS) rollout for clients and their families and have worked intensively with clients throughout all stages of their NDIS Plan. This opportunity allows for me to offer support and guidance for new families going through such a significant change as the NDIS.
In my spare time I enjoy keeping active with my furry four legged children. I love being near the ocean so I often find myself on walks along the coast soaking in our beautiful landscape. I love to travel and very often find myself over the Tasman visiting family and friends.
Peer & Social Support Manager
I joined SCIA in 2012 after spending many years in different industries ranging from engineering in the Ministry of Defence to teaching mathematics at high school. After the removal of a spinal cord tumour in 2008, I became an incomplete T1-T5 paraplegic. Through sheer determination (and lots and lots of physiotherapy), I was able to get back on my feet and with the aid of electronic orthotics and a pair of crutches, I am able to stand and walk again. With the help of family and friends, I slowly got back to leading a normal life.
I now manage the Peer Support and Advocacy team. I am blessed to work with fantastic people all with the same goal, to help people! I always wanted to give back after my rehabilitation as a way of thanking all the people that helped me.
I have a passion for swimming and now I’m able to swim every week. I have a passion for travel and have spent the last few years taking a look around the USA, most recently visiting Hawaii. Having had a spinal cord injury and experienced the hard times, I can honestly say I am a far better person than before and have never been more content with my achievements.
NeuroMoves Operations Manager
I joined SCIA as a Team Leader / Exercise Physiologist and opened NeuroMoves Perth in 2011. I have been working as an Exercise Physiologist in neurological rehabilitation for the past 9 years. In 2014, I moved into the role of NeuroMoves Operations Manager. I am extremely passionate about working with people with neurological conditions to improve their health and wellbeing, function, quality of life and independence. Each and every day I see improvements in our clients both physically and mentally in the program. I love being able to continue working with clients in the gym, it is an important part of my role. It’s an incredible program to be a part of, we have an amazing passionate team across Australia who fill the gyms every day with knowledge, energy, and positivity.
I love travelling and getting off the beaten track, you might find me trekking through the mountains, scuba diving, or visiting a place I haven’t been before. I’m adventurous, I have sky dived, but you would not get me bungee jumping. On the weekends you’ll find me having dinner with friends trying new restaurants, and going for a run along the river with my Siberian husky, Loki.
Human Resources Manager
As a Human Resources Professional I have always been passionate about equal opportunity, so I feel very lucky to work for an organisation who advocates for independence and opportunity for people with Spinal Cord Injury. My experience has been predominately in the Banking and Finance industry where I provided advice on human resource best practice to support divisions in achieving their targets and strategic goals. I have provided support to leadership teams and impacted employees through large scale organisational and cultural change.
As a people person, the most rewarding aspect of working in Human Resources has been building strong relationships with both managers and staff across the organisations that I have worked in. It’s exciting to now be part of an innovative organisation whose staff have a genuine passion for the work they do and who are committed to making a difference for the clients and members who they work for.
Outside of work I have lots of fun juggling 2 energetic boys, a patient cocker spaniel, and exercise when I can fit it in. I love food, and enjoy cooking and exploring new restaurants. Growing up on the South Coast has given me a lifelong appreciation for the ocean and on Sundays our family loves packing a picnic lunch and heading to one of our beautiful beaches or national parks for some quality time together.
I’m a versatile Financial Accountant with extensive experience in preparing monthly financial accounts and analysis, managing accounts payable and receivables and process improvement projects.
My finance carer began many years ago with Grant Thornton (NZ) and has allowed me to work in a range of different industries, for companies such as UBS, T-Mobile, and PricewaterhouseCoopers.
Steve Jobs famously said “Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.” I joined SCIA in October 2017 and can honestly say I love what we do here.
Outside of work I enjoy spending time with my husband, daughter, family and friends. I love to travel, try new foods and experience new cultures.
Advocacy Services Manager
Tony previously worked as an advisor to NSW Greens spokesperson for disability services within the Legislative Council of New South Wales Parliament. He studied communications at University of Technology Sydney (UTS)
I have been passionate about championing the rights and choices of people with disability for many years, starting as an advocate with Ability Advocacy and progressing to managing this service.
When I have a spare moment from the chores that come living on a 20 acre property, I enjoy reading and watching movies.
SCIA and Ability Advocacy recently merged, and will continue to offer advocacy services to people with disability within the Northern Rivers area.
Geo and Data Manager
My journey at SCIA (previously known as AQA) began in 1996 as a coder in the Geo and Data department as part of a crash coding contract with the Transport for NSW (TfNSW) established in 1985. In 2007, having a greater understanding of the overall processes and contracts the organisation had with TfNSW, I became the Geo and Data manager of our team. Through the work that the Geo and Data team have done over the years, we have successfully generated revenue to help fund services across other departments in the organisation.
Over the decades, the Geo and Data team has expanded to 16 employees. It has always been my priority to try and employ people with a disability to match the inclusive vision of our organisation, i.e. to remove social barriers for people with a disability. SCIA celebrates diversity throughout the organisation, a value that I believe that makes it such a unique organisation.
Outside of work, I love spending time with my family by going on long drives and visiting as many places outside of Sydney. I enjoy the joys and struggles of gardening by planting herbs, vegetables and fruit. And if I’m ever in a daring mood, you’ll find me in the kitchen concocting a new and whacky food recipe!