COVID-19 Information and Updates

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COVID-19 Information and Updates

This topic contains 14 replies, has 6 voices, and was last updated by  SCIA Forum Moderator 2 months ago.

  • Author
  • #7933

    Hi everyone,

    In light of the recent outbreak of the coronavirus, SCIA has implemented a SCIA Coronavirus Policy which outlines the additional precautionary measures we have undertaken, as well as helpful links for further information about the virus.

    Spinal Cord Injuries Australia would like to assure our clients and members that their safety and well being is of highest priority.

    All SCIA staff will continue to practice high hygiene measures, and we encourage our clients to do the same.

    Good hygiene includes:

    • Washing your hands often with soap and water for at least 20 seconds

    • Using a tissue or the inside of your elbow to cover your mouth when you cough or sneeze

    • Avoiding close contact with others, such as touching

    All NeuroMoves sites and SCIA offices have additional sanitizing stands as a precautionary measure, and continue to follow a strict culture of hygiene. We recommend clients cancel their sessions if they are feeling unwell and to visit their local GP.

    People with coronavirus may experience:

    • Fever flu-like symptoms such as coughing, sore throat and fatigue

    • Shortness of breath

    We advise you to contact your local GP should you experience any/or all of the above symptoms, or refer to the Australian Government’s Department of Health website for further information.

    SCIA appreciates your understanding and believes these measures will help in minimising the impact of associated health risks of coronavirus.

    We will continue to monitor the status of coronavirus as the situation evolves and keep our clients updated on any changes to SCIA services, which may affect you directly.For further information relating to your SCIA service, please contact our Customer Connect Team on or 1800 819 775.

  • #7935

    Hi again!

    Just to update, if you have any concerns or maybe don’t know where to turn to to get information, Disability Consulting Services have provided an in depth resource for people with disabilities, carers and family members:

  • #7936

    Woolworths we will be providing a Priority Assistance service with dedicated delivery windows. Eligible customers include seniors, people with a disability and those with compromised immunity or who are required to self isolate.

    Click the link to read more and submit a priority assistance request form:

  • #7944

    The Australian Government has enacted the Coronavirus Emergency Response Plan (CERP) and the National Disability Insurance Agency has taken steps to prepare and support participants and providers.

    Click the link to read information about the CERP, keeping yourself safe, participant information and frequently asked questions.

  • #7950

    State Governments around Australia have updated their websites to reflect the current state of COVID-19 and how this affects you and those around you.

    Please select from the following links to get the latest updates from your state representatives:

    New South Wales Government

    Queensland Government

    Victorian Government

    Western Australia Government

    Government of the Australian Capital Territory

    Tasmanian Government

    Northern Territory Government

  • #7958


    Hey everyone,

    I hope you’re all taking care of yourselves and keeping safe.

    It’s certainly a challenging time, and we need to support and help each other to get through this, so I’d like to share some info about supports.

    The  Government has introduced some financial supports for people who need it during this time. You can read more about the Coronavirus supplements here

    Do you have something to share that may help others? If so, please post below.


  • #7972

    Hey guys,

    Reach Out have some great tips for people who are hunkered down in their homes right now.

  • #8041

    Jess SCIA

    I’ve been organising friends and family dinner and catch up via online messenger or FaceTime. Its hyped with the isolation that I think most of us, particularly those who live alone, are feeling right now.


  • #8070


    Hey all,

    I hope you’re all ok during these challenging times. If you don’t have support coordination built into your plan, but would like a support coordinator to help you manage everything over in the next few months, you can now access funding through your Core Supports, so no need to feel overwhelmed.

    What are some of the things you have found that you need help with during the pandemic outbreak?

  • #8124


    If anybody would like to chat and receive peer support one on one via our online means through our GP Now technology please email a request to me and we can arrange a time that suits. In the meantime we will continue to answer any questions submitted to the forum.

  • #8145

    Jess SCIA

    Peer Support During Covid-19

  • #8159

    Jess SCIA

  • #8205

  • #8206

    We’re just letting you know that we’re still helping people every step of their journey with a spinal cord injury, and other neurological disabilities, and we would love to keep continuing our mission to give much needed support to people who need it most, especially at a time like this.

    #DonateMyCommute is a way for you to be able to keep support our services, including this forum.

    If you can, consider donating the weekly cost of your usual bus fare, train ticket, or petrol.

    To donate simply click this link. You’ll be making a massive difference where it’s needed most.

  • #8460

    The NDIA has published a Price Guide and Support Catalogue on 2 June 2020 to come into effect 1 July 2020.

    For those who would like to read more about it, please head to

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