We are a COVID Safe approved organisation
Changes to SCIA’s services
In response to Greater Sydney’s lockdown, we wanted to firstly reach out and say we hope you and your family and anyone else affected are healthy and safe during this difficult time. It is important that we can keep supporting each other and most importantly being kind to one another.
We would like to advise that our Sydney offices and sites are currently closed until further advice from NSW Health regarding the current lockdown. .
Fortunately, we can still provide our services via telephone or email, with our NeuroMoves and Peer Support continuing to support our clients through our spezialised Telehealth service.
If you have visited locations with recent COVID-19 cases, then please refrain from visiting any of our SCIA sites, and refer to the NSW Government page for further information and advice.
Refer to latest changes for your NeuroMoves site:
If you have recently travelled to Greater Sydney, Central Coast, Blue Mountains, Wollongong and Shellharbour regions of NSW, please contact your NeuroMoves team leader prior to attending your session.
We will continue to provide all sites with Personal Protective Equipment (PPE) which can be worn at your request for each session. We will also continue to maintain our high standard of cleaning before and after every client session.
During this period, we will once again be offering our specialized Telehealth service to all clients.
More information will be provided by the NeuroMoves site team leaders, as changes are being made to schedules.
Our NDIS Support Coordinators and Plan Managers based in Sydney, Illawarra and Northern Rivers, New South Wales, as well as Perth are still operating and will be contactable over the phone and via email.
Read answers to some of the most frequently asked questions we have received by our client, about our NDIS services during these challenging times.
We will work with clients to connect with essential supports, service providers and health professionals to develop a plan to ensure personal health and safety over the coming months in order to maintain continuity.
Policy and Advocacy
Our Policy and Advocacy team based in Sydney and Northern Rivers, New South Wales, are still operating and contactable over the phone and via email.
We are still here for those who need support and guidance for individual, systemic and self advocacy matters such as long and short term advocacy strategy, lobbying government bodies and providing you with the right advice and information.
Our Employment Serviceis available via phone or email. During this challenging time we want to continually support your journey toward work.
We will guide you through a flexible, interactive and practical program covering topics like effective job seeking, correct resume creation, how to self-market, interview training and supportive transitioning to work.
Occasional and Emergency Service
Our Occasional and Emergency Service are our front line staff and we considered them to be an essential service during this time.
We have implemented additional precautions including checking the temperature of our staff at the start of each shift to monitor their health, provide our O&EC staff with additional PPE kits which include face masks, gloves and scrubs and we have increased the frequency of our general hygiene measures to ensure that we continue to operate in a safe way.
Information and Updates
Please click any of the links below to find out information relevant to you. If you need further support please contact us on 1800 819 775 or email firstname.lastname@example.org.
Hygiene and Minimising Risk
Spinal Cord Injuries Australia would like to assure our clients and members that their safety and well being is of highest priority.
All SCIA staff will continue to practice high hygiene and risk minimising measures, and we encourage our clients to do the same.
People with coronavirus may experience:
We advise you to contact your local GP should you experience any/or all of the above symptoms, or refer to the National Coronavirus Helpline on 1800 020 080. for further information. This line is monitored 24 hours a day.
We would like to share with you the latest updates regarding your health, safety and wellbeing during this time.
SCIA appreciates your understanding and believes these measures will help in minimising the impact of associated health risks of coronavirus.
We will continue to monitor the status of coronavirus as the situation evolves and keep our clients updated on any changes to SCIA services, which may affect you directly.
For further information relating to your SCIA service, please contact our Customer Connect Team on 1800 819 775 or email email@example.com.