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Q. I'm planning to take a domestic flight within Australia. A friend has told me the cables will need to be disconnected from the battery terminals of my electric wheelchair before it is taken on to the aircraft. Why is this required and who is responsible for the disconnection, and  who'll pit them back when I get to my destination?

A. The disconnection of the cables from the battery terminals is required by the airlines as a safety precaution to prevent any short circuit in transit, which could cause a fire. Another reason is they fear that the chair might be started accidentally also causing a fire hazard.

However the various airlines have different policies and procedures depending on the type of batteries eg sealed gel batteries, lead acid batteries etc. It would be better to be proactive and inform the airline of the type of batteries your wheelchair has and ask what is required to be done and who is to do it. Some airlines will only assist with direct instructions from the wheelchair owner or his or her acquaintance―so the onus is on you to understand how to access the batteries to disconnect and reconnect the cables.

Virgin Blue provides comprehensive information on its procedures for wheelchair and scooter batteries. See  www.virginblue.com.au/info/mobility_airport.php

Although Qantas provides travel information for passengers with a disability at www.qantas.com.au/info/flying/beforeYouTravel/specialNeeds/mobilityAssistance it only offers a simple explanation that the batteries may need to be disconnected. Further information on procedures for wheelchair and scooter batteries can be obtained by calling Qantas on 131 313.