Emergency Care


While personal care support is available to assist people in the community, quite often the hours are restricted or there is no flexibility to provide one-off or emergency support. The emergency/back up service operated by Spinal Cord Injuries Australia provides a team of carers and registered nurses to support over 50 residents in the Randwick and Botany LGAs on a flexible, daily or emergency need.

 

Services provided:

 

Day Service: 11am–3pm

Staff will respond and assist in the event of:

  • bladder and bowel accidents;
  • assistance to bed following a fall or in the event of your usual staff being unavailable due to illness;
  • administration of prescribed medications;
  • repositioning for comfort;
  • episodes of autonomic dysreflexia;
  • toileting;
  • assistance with meals/drinks in the event of your usual staff being unavailable; and
  • other reasonable requests.

After Hours: 9pm–1am

Staff will respond and assist with:

  • catheter changes, emergency or routine changes;
  • medical emergencies;
  • bladder and bowel accidents;
  • assistance to bed following a fall or in the event of your usual staff being unavailable due to illness;
  • administration of prescribed medications;
  • repositioning for comfort;
  • episodes of autonomic dysreflexia;
  • toileting; and
  • other reasonable requests.

After Hours: 1am–5am

Staff will respond in the event of an emergency.

Referral to the service can be initiated by the client, family members, health workers, medical practitioners, or spinal clinicians.

For more information see our flyer and brochure. To organise an appointment please contact the Community Services Coordinator on 02 9661 8855.

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